Looking for the best place to buy Sales CRM software for small business? You’re not alone. With so many platforms promising growth, automation, and efficiency, knowing where to start can be overwhelming. Let’s break it down simply and smartly.
Where to Buy Sales CRM Software for Small Business: Online Marketplaces
One of the most accessible and popular ways to purchase Sales CRM software for small business is through trusted online marketplaces. These platforms offer a wide variety of tools, user reviews, pricing transparency, and often include free trials or freemium versions to test before you buy.
Shopify App Store
If your small business operates on Shopify, the Shopify App Store is a goldmine for CRM integrations. It hosts dozens of CRM tools specifically designed to sync with your e-commerce store, track customer behavior, manage leads, and automate follow-ups.
- Seamless integration with existing Shopify stores
- Many CRM apps offer free plans for startups
- Real-time customer data syncing across platforms
Popular CRM apps on Shopify include Klaviyo, HubSpot CRM, and JustUno. These tools help you manage customer relationships without leaving your admin dashboard. The ease of installation and one-click purchasing makes this a top choice for non-technical entrepreneurs.
Where to buy Sales CRM software for small business – Where to buy Sales CRM software for small business menjadi aspek penting yang dibahas di sini.
Google Workspace Marketplace
The Google Workspace Marketplace is another excellent destination to buy Sales CRM software for small business. Since many small businesses already use Gmail, Google Calendar, and Google Drive, integrating a CRM that works natively with these tools makes perfect sense.
- CRM tools sync directly with Gmail and Google Contacts
- Automated logging of emails and meetings
- Centralized customer data accessible from any device
For example, Streak CRM is a lightweight, powerful CRM that lives right inside your Gmail. It’s ideal for solopreneurs or small teams who want minimal setup and maximum functionality. You can track deals, set reminders, and manage pipelines—all without switching tabs.
“The best CRM is the one your team will actually use. If it integrates with tools you already rely on, adoption skyrockets.” — SalesTech Expert, Jane Rivera
Where to Buy Sales CRM Software for Small Business: Direct from Vendor Websites
Purchasing CRM software directly from the vendor’s official website remains one of the most reliable and feature-rich options. When you buy directly, you often gain access to personalized onboarding, dedicated customer support, and exclusive discounts for annual plans.
HubSpot CRM: Free Forever Plan + Paid Upgrades
HubSpot CRM is a leader in the small business CRM space. It offers a robust free plan that includes contact management, deal tracking, email tracking, and live chat. For growing businesses, paid tiers unlock automation, reporting, and advanced workflows.
Where to buy Sales CRM software for small business – Where to buy Sales CRM software for small business menjadi aspek penting yang dibahas di sini.
- Free CRM with no time limit
- Intuitive interface ideal for beginners
- Scalable from startup to enterprise
Buying directly from HubSpot allows you to customize your plan, speak with sales reps, and get tailored recommendations based on your business size and industry. Their educational resources and certification programs also help teams get up to speed quickly.
Salesforce Essentials: Power in Simplicity
Salesforce Essentials is designed specifically for small businesses with up to 10 users. It delivers the power of Salesforce in a simplified, easy-to-use package. You get lead and opportunity management, email integration, and mobile access—all from the world’s #1 CRM platform.
- Perfect for service-based small businesses
- Automated data entry and task reminders
- Real-time sales forecasting
When you buy Salesforce Essentials directly, you also get access to Trailhead, Salesforce’s free learning platform, which helps users master the system through gamified training modules.
Where to Buy Sales CRM Software for Small Business: Third-Party Software Aggregators
Aggregator sites like GetApp, Capterra, and Software Advice are excellent resources for comparing and purchasing CRM software. These platforms provide side-by-side feature comparisons, verified user reviews, and pricing breakdowns to help you make informed decisions.
Where to buy Sales CRM software for small business – Where to buy Sales CRM software for small business menjadi aspek penting yang dibahas di sini.
Capterra: In-Depth Reviews and Vendor Comparisons
Capterra is one of the most trusted software review platforms globally. It allows you to filter CRM tools by price, features, user rating, and industry. You can even request a demo directly through the site.
- Over 1,500 CRM options listed
- Filter by small business use cases
- Free consultation with software advisors
What makes Capterra powerful is its unbiased approach. Unlike vendor sites, it doesn’t push one product over another. Instead, it empowers you to discover where to buy Sales CRM software for small business based on real user experiences.
GetApp: Feature Scorecards and Integration Checks
GetApp goes a step further by offering feature scorecards that rate CRMs on usability, functionality, and value for money. It also highlights integration capabilities with tools like QuickBooks, Slack, and Zoom—critical for small businesses relying on a connected tech stack.
- Side-by-side comparison charts
- Integration compatibility indicators
- Security and compliance ratings
Using GetApp, you can shortlist 3–5 CRM options, request demos, and even negotiate pricing through their partner network.
Where to buy Sales CRM software for small business – Where to buy Sales CRM software for small business menjadi aspek penting yang dibahas di sini.
“Aggregators don’t sell software—they sell clarity. For overwhelmed small business owners, that’s priceless.” — Tech Analyst, Marcus Lin
Where to Buy Sales CRM Software for Small Business: Cloud Marketplaces (AWS, Azure, Google Cloud)
While less common for entry-level small businesses, cloud marketplaces like AWS Marketplace, Azure Marketplace, and Google Cloud Marketplace offer enterprise-grade CRM solutions that can be deployed instantly. These are ideal for tech-savvy businesses or those already operating in the cloud.
AWS Marketplace: Scalable CRM Solutions on Demand
The AWS Marketplace hosts CRM software that can be deployed on Amazon’s infrastructure. This includes tools like SugarCRM and Zoho CRM Plus, which are available as pre-configured images.
- Pay-as-you-go pricing models
- High scalability for growing businesses
- Enhanced security and compliance features
While setup may require technical knowledge, the benefit is seamless integration with other AWS services like S3, Lambda, and RDS. This is perfect for businesses planning long-term digital transformation.
Google Cloud Marketplace: AI-Driven CRM Tools
The Google Cloud Marketplace features CRM platforms that leverage Google’s AI and machine learning capabilities. For example, some CRMs offer predictive lead scoring or sentiment analysis on customer emails.
Where to buy Sales CRM software for small business – Where to buy Sales CRM software for small business menjadi aspek penting yang dibahas di sini.
- AI-powered insights for smarter sales decisions
- Integration with Google Workspace and BigQuery
- Automated backups and disaster recovery
Though these tools may be overkill for very small teams, they represent the future of intelligent CRM systems—where data doesn’t just track, but anticipates.
Where to Buy Sales CRM Software for Small Business: Reseller Networks and IT Consultants
For small businesses that prefer a hands-on, guided approach, purchasing CRM software through resellers or IT consultants can be a game-changer. These professionals don’t just sell software—they implement, train, and support it.
Authorized Resellers of Major CRM Brands
Companies like Microsoft Dynamics 365, Oracle NetSuite, and SAP Business One operate global networks of authorized resellers. These partners are certified to sell, deploy, and support their CRM solutions.
- Local support in your time zone
- Custom implementation based on business needs
- Ongoing training and troubleshooting
For example, a Microsoft partner can help you buy and set up Dynamics 365 Sales with full integration into your existing Microsoft 365 environment. This ensures smooth adoption and maximum ROI.
Where to buy Sales CRM software for small business – Where to buy Sales CRM software for small business menjadi aspek penting yang dibahas di sini.
IT Consultants Specializing in Small Business Tech
Many independent IT consultants focus exclusively on small business technology stacks. They assess your current workflow, recommend the right CRM, and handle the entire setup process.
- Personalized CRM selection based on your sales cycle
- Data migration from old systems
- Employee training and change management
Platforms like Upwork or Fiverr allow you to hire vetted CRM consultants who can guide you on where to buy Sales CRM software for small business—and ensure it’s configured correctly from day one.
“A CRM is only as good as its implementation. A great consultant can turn a good tool into a business-transforming asset.” — Business Systems Advisor, Elena Torres
Where to Buy Sales CRM Software for Small Business: Subscription Boxes and Bundled Services
An emerging trend is the bundling of CRM software with other essential business tools. These subscription boxes—offered by companies like GoDaddy, Intuit, and Microsoft 365—deliver CRM as part of a complete business suite.
GoDaddy Grow: CRM + Website + Email in One
GoDaddy Grow is a subscription package that includes a professional website, business email, social media tools, and a built-in CRM. It’s designed for solopreneurs and micro-businesses who want everything in one place.
Where to buy Sales CRM software for small business – Where to buy Sales CRM software for small business menjadi aspek penting yang dibahas di sini.
- No need to juggle multiple logins
- Affordable monthly pricing
- Automated customer follow-ups and reminders
While not as powerful as standalone CRMs, GoDaddy Grow offers enough functionality for service-based businesses like consultants, freelancers, and local contractors.
Microsoft 365 Business Premium: CRM via Outlook and Teams
Microsoft’s Business Premium plan includes advanced security, device management, and access to Microsoft Dynamics 365 Sales Premium at a discounted rate. This bundle is ideal for businesses already using Outlook and Teams.
- CRM integrated into daily communication tools
- AI-driven sales insights and recommendations
- Compliance and data loss prevention features
By purchasing through this bundle, you get more value than buying CRM software alone—making it a smart financial move for growing small businesses.
Where to Buy Sales CRM Software for Small Business: Open Source and Self-Hosted Options
For businesses with technical expertise or tight budgets, open-source CRM platforms offer full control and zero licensing fees. While not “bought” in the traditional sense, they often require investment in hosting, customization, and maintenance.
Where to buy Sales CRM software for small business – Where to buy Sales CRM software for small business menjadi aspek penting yang dibahas di sini.
SuiteCRM: The Free Alternative to Salesforce
SuiteCRM is a powerful open-source CRM based on the original SugarCRM codebase. It offers sales automation, marketing campaigns, and customer support modules—all for free.
- 100% customizable source code
- No recurring license fees
- Large community forum for support
You can download SuiteCRM and host it on your own server or use a managed hosting provider like Cloudways or DigitalOcean. While there’s no official vendor to “buy” from, you can purchase premium support packages or hire developers for custom features.
Odoo Community Edition: Modular CRM with Full Suite Integration
Odoo offers a community edition of its CRM module that’s completely free. It integrates seamlessly with other Odoo apps like accounting, inventory, and project management.
- Modular design—add only what you need
- Drag-and-drop interface builder
- Active developer community
For small businesses planning to scale, Odoo’s ecosystem allows you to start with CRM and gradually adopt other modules as needed—without switching platforms.
Where to buy Sales CRM software for small business – Where to buy Sales CRM software for small business menjadi aspek penting yang dibahas di sini.
“Open-source CRM isn’t for everyone, but for the right team, it’s freedom disguised as software.” — Open-Source Advocate, Raj Patel
Key Features to Look for When Buying Sales CRM Software
Before you decide where to buy Sales CRM software for small business, it’s crucial to know what features matter most. Not all CRMs are created equal, and choosing the right one depends on your sales process, team size, and growth goals.
Contact and Lead Management
The core of any CRM is its ability to store and organize customer information. Look for tools that allow you to:
- Import contacts from email, spreadsheets, or social media
- Tag and segment leads by source, behavior, or lifecycle stage
- Duplicate detection to avoid clutter
A clean, searchable database ensures your sales team spends less time hunting for info and more time closing deals.
Automation and Workflow Tools
Time is your most valuable resource. A good CRM should automate repetitive tasks like:
Where to buy Sales CRM software for small business – Where to buy Sales CRM software for small business menjadi aspek penting yang dibahas di sini.
- Sending follow-up emails after a lead form submission
- Assigning leads to the right sales rep based on rules
- Updating deal stages when certain actions are completed
Automation reduces human error and keeps your pipeline moving smoothly, even when you’re busy.
Reporting and Analytics
You can’t improve what you don’t measure. Essential reporting features include:
- Sales pipeline visualization
- Conversion rate tracking
- Revenue forecasting by month or quarter
Real-time dashboards help you spot trends, identify bottlenecks, and make data-driven decisions.
Budgeting and Pricing Models for Small Business CRM
Understanding pricing models is key to finding the best value. Most CRM platforms offer tiered pricing based on features and number of users.
Where to buy Sales CRM software for small business – Where to buy Sales CRM software for small business menjadi aspek penting yang dibahas di sini.
Freemium vs. Paid Plans
Many CRMs, like HubSpot and Zoho, offer freemium models. The free version is great for testing, but often lacks automation, phone support, or advanced reporting. Upgrading unlocks full functionality.
- Freemium: Ideal for startups testing the waters
- Paid plans: Necessary for scaling and team collaboration
- Annual billing usually saves 10–20% over monthly
Per-User vs. Flat-Rate Pricing
Some CRMs charge per user (e.g., $12/user/month), while others offer flat-rate plans (e.g., $50/month for up to 5 users). For very small teams, flat-rate can be more cost-effective.
- Per-user: Scales with team growth
- Flat-rate: Predictable budgeting for micro-businesses
- Beware of hidden costs like training or data migration
“The cheapest CRM isn’t always the most affordable. Factor in time, training, and long-term fit.” — Financial Strategist, Lisa Chen
Final Tips for Choosing the Right CRM Purchase Channel
Now that you know where to buy Sales CRM software for small business, how do you choose the best path? Consider these final tips:
Match the Channel to Your Business Maturity
A solopreneur might thrive with a Shopify App Store purchase, while a 10-person sales team may need a direct vendor or consultant-led implementation. Your business stage should guide your buying method.
Where to buy Sales CRM software for small business – Where to buy Sales CRM software for small business menjadi aspek penting yang dibahas di sini.
Test Before You Commit
Always take advantage of free trials, demos, and sandbox environments. Use this time to test key workflows, invite team feedback, and assess ease of use.
Check for Hidden Costs
Beyond the monthly fee, ask about:
- Setup and onboarding fees
- Cost of add-ons or integrations
- Support availability (24/7 vs. business hours)
Transparency is a sign of a trustworthy vendor.
Where can I buy affordable CRM software for my small business?
Where to buy Sales CRM software for small business – Where to buy Sales CRM software for small business menjadi aspek penting yang dibahas di sini.
You can buy affordable CRM software from platforms like HubSpot (free plan available), Zoho CRM (starts at $14/user/month), or through the Shopify App Store. Aggregators like Capterra also help you compare low-cost options with user reviews.
Is it better to buy CRM software directly or through a reseller?
Buying directly gives you access to vendor support and resources. Buying through a reseller offers personalized setup and local assistance. Choose based on your need for hand-holding versus independence.
Can I get a CRM without paying monthly fees?
Yes. Open-source CRMs like SuiteCRM and Odoo Community Edition are free to download and use. However, you may incur costs for hosting, customization, or support.
What’s the easiest CRM to start with for beginners?
HubSpot CRM and Streak CRM are among the easiest for beginners. Both integrate with Gmail and offer intuitive interfaces with minimal learning curves.
Do I need a consultant to buy and set up a CRM?
Not always. If you’re tech-savvy and using a user-friendly CRM like Zoho or HubSpot, you can self-serve. But for complex systems like Salesforce or Microsoft Dynamics, a consultant can save time and prevent costly mistakes.
Choosing where to buy Sales CRM software for small business doesn’t have to be overwhelming. Whether you go through online marketplaces, direct vendors, aggregators, or even open-source channels, the key is aligning your purchase method with your business size, technical ability, and growth goals. Focus on ease of use, integration, and support—because the best CRM isn’t the fanciest one, but the one your team actually uses every day. Take advantage of free trials, consult experts when needed, and remember: a great CRM is an investment in your business’s future success.
Recommended for you 👇
Further Reading:
